Hands On Hand Out, 57 Broadlands Avenue, Enfield, EN3 5AQ & Euston Foodbank, St. Pancras Church House, 1 Lancing Street, London, NW1 1NA

Medusa doesn’t seem to be your run-of-the-mill bully. Usually bullies are very cowardly but Medusa seems not to be. It’s as if she’d actually do a few rounds with a sizable man. Or perhaps she was just brave because she had a few thuggish mates with her.

I believe vicious is quite a perfect adjective to describe the Irish lady in above recording. I’ll call her Medusa for sake of clarity. Medusa seems to be somewhat of a bigwig with the Hands On Hand Out London homeless charity. I realise she hasn't snakes streaming out of her scalp instead of hair but, believe me, there’s reptilian traits aplenty swirling around her mind.

Hands On Hand Out hold a charity event in the Euston Foodbank premises once a month and the person who made above recording attended on a few occasions. He doesn’t want his real name used so I'll call  him John.

Medusa decided that John was going to be her stooge. She thought she’d have some fun and inflate her frustrated ego by bullying him.

Medusa in all her glory. When everything's to her liking Medusa displays extreme arrogance – I imagine her ego would float airships. When things don’t go as she'd like she quickly becomes demonic.

And to this effect the first thing Medusa did was to re-name him. She applied a racially derogatory nickname to him and she’d use it to address him with an accompanying sarcastic and sneering voice. She had no compunction whatsoever doing this right in front of her Hands On Hand Out colleagues. I suspect as a result of Medusa’s overt abuse that there's a culture in Hands On Hand Out that recipients of their charity should accept being bullied.

John didn’t like Medusa referring to him with this nickname and also greatly resented this jumped-up Irish moron’s obvious assumption that she could bully and abuse whomever she pleased.

He requested that she desist from using the insulting name. She did not take kindly to this request. On the contrary, her response was highly abusive, vulgar, vile and instantaneous. Much like the frighteningly quick reaction you’d get if you stepped on a cobra.

Within full earshot and view of her colleagues in Euston Foodbank Medusa brazenly berated John for having asked her to stop insulting and abusing him. Threats, swear words and insults are clearly common currency with her. The most vilest fishwife wouldn’t hold a candle to Medusa.

John was aware that percentage wise Medusa’s moral code is probably well south of 20 but yet he was shocked by her sudden and very public jackel-esque reaction. He quickly left her company and as he walked away there were what seemed like projectiles of spittle ricocheting off the back of his head.

On his way out he stopped and asked another female volunteer for the charity’s name. He asked for the name because he intended to contact the management and let them know about Medusa's vile and dangerous conduct.

This female, who’s is also of Irish descent, refused to give him the charity’s name. Her refusal to give the name wasn’t because she didn’t know. She’s a bigwig in this charity and knew its name and could have easily given it. It was arrogance that stopped her from giving John the name. I suspect her thinking was: how dare this lowlife first refuse to take abuse from my compatriot and then have the gall to approach me and ask for the charity’s name.

If you think the carry-on so far is disgusting, it gets worse, much worse.

This little thug couldn’t resist assaulting the patron and then sneering at him.

Whilst John was asking the female for the charity’s name he was approached from his blind side by this thuggish male (pictured on right) and ordered to leave. Having been asked, John headed towards the exit; he was at this stage quite eager to get out of the place. But the thuggish male had seemingly approached him with the intention of exacerbating this verbal confrontation into a physical one. As John headed to the exit this little thug couldn't resist the urge to lay his hands on him.

The tripe that staffs Hands On Hand Out couldn't simply let this person leave, they had to  bring assault into it. John turned to the little thug and made it very clear that he would have to immediately remove his hands. Like all bullies this little thug is a coward and he quickly took his hands away.

Medusa wasn’t finished yet though. It seems she wasn’t happy with the level of vulgarity and dumbness she had already displayed; she wanted to show she could descend even deeper into the sewers. So she made her way outside where she spotted John on the other side of the street. Then with the mindset of a lobotomised gerbil Medusa made a strenuous effort to goad and provoke John by performing a childish type dance whilst blatantly staring at him and moving her lips as if miming insults. I suppose as no kid would be this dumb it's actually insulting to children to call what she did childish.

Then the male thug that had already assaulted John came out and, with a idiotic sneer on his face, started to wave at him. I think the little halfwit was taking his cues from Medusa.

At this stage John took out his camera and started to record them. Medusa and her little sidekick didn’t like this; and attempted to resolve it to their satisfaction by enticing a nearby beggar to threaten John in the hope it would cower him into putting away his camera.

Coercing or tempting homeless people into making threats or acting violently towards others is a tactic I have observed before with other Irish charity volunteers. It’s very much like the military tactic of divide and conquer.

The Irish volunteer issues insults and abuse to their target and if they don’t like the reaction they’ll pretend it was their victim that initiated the confrontation. Perhaps claim that the target threatened them.

A lot of the homeless are mentally unstable and volatile, while yet others use copious amounts of illegal drugs and alcohol. In any given group of homeless people you’ll nearly always find one or two that are very eager to impress food handout volunteers. To them the food handout volunteer is someone in authority and to be sucked-up to.

When the food handout volunteer pretends to have been threatened or abused there’s nearly always a nearby ruffian who’ll be quick to defend them by making threats or even resorting to violence. The ruffian wants the kudos, honour and special privileges that they believe defending the volunteer will bestow on them.

Medusa or her sidekick, with their sink-estate rat-like cunning, has obviously figured out that they can use divide and conquer to their advantage. Their beggar enforcer, though, didn’t succeed in cowering John. Perhaps they'll have better luck the next time.